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Experience

20+ years building and scaling platforms across enterprise, high-growth startups, and technical consulting.

RBC / Houseful

Director of Engineering | January 2023 - August 2025

Led technical integration after RBC acquired OJO Labs Canada. Responsible for platform engineering, security, and engineering operations during and after the acquisition transition.

Key Achievements:

  • Migrated 6 cloud environments and 200+ services in 4 months with zero downtime
  • Built Platform Engineering team from scratch, delivered 99.999%+ uptime
  • Met financial sector security requirements while preserving startup engineering culture
  • Led security vendor management, information security analysis, and compliance reporting
  • Designed and executed zero-downtime transition of all assets to RBC infrastructure

OJO Labs

Director of Engineering | October 2022 - January 2023

Led Infrastructure and Platform Engineering across the organization. Prepared technical infrastructure for acquisition and positioned engineering teams for transition.

Senior Engineering Manager | May 2022 - October 2022

Scaled Infrastructure Engineering through hypergrowth phase. Managed $3M cloud infrastructure budget.

Engineering Manager / Technical Lead | October 2019 - May 2022

Built Infrastructure Engineering team from the ground up. Designed and deployed Kubernetes-based platform.

Key Achievements:

  • Supported 6,700% revenue growth and $3B in transactions
  • Maintained 99.99% uptime throughout hypergrowth
  • Reduced defect-related hours by 2,500+ annually
  • Cut hosting cost growth from 6% to 2% monthly (60% reduction)
  • Integrated teams from three acquisitions with zero regrettable attrition
  • Maintained 10/10 manager satisfaction rating

Amazon

Senior Systems Development Engineer | March 2016 - June 2019

Technical lead for a 40-member team developing globally distributed telemetry and metric systems for Amazon's fulfillment network.

Key Achievements:

  • Built telemetry systems across 150+ Kubernetes clusters on 3 continents
  • Contributed to early development and beta testing of Amazon EKS
  • Represented 400 software engineers in Senior Leadership operational roadmap planning
  • Earned AWS Bar Raiser recognition for interview excellence
  • Earned Bringer of Talent award for leadership in refining systems developer interviews
  • Developed Kubernetes controllers and operators for multi-tier, globally distributed hosting
  • Designed wireless network solutions for remote facilities with unstable infrastructure

uStudio

Principal Engineer / Head of Infrastructure | August 2013 - March 2016

Transformed engineering organization from traditional ops to full-stack DevOps culture.

Key Achievements:

  • Built 24/7 operations, monitoring, and logging infrastructure
  • Developed Python/React video platform tools for major media clients
  • Managed capacity planning and load testing for high-profile broadcast events
  • Established DevOps practices enabling entire team to own deployment, monitoring, and scaling

Bazaarvoice

Staff Engineer | July 2010 - March 2013

Engineered cloud infrastructure and reliability for high-traffic SaaS platform.

Key Achievements:

  • Managed platform handling 50,000+ requests per second and 30 billion monthly page views
  • Led migration from traditional data centers to cloud infrastructure
  • Implemented global load balancing for zero-downtime deployments
  • Facilitated organizational shift from waterfall to agile DevOps as team scaled from 60 to 700+ engineers

Earlier Experience

Rackspace | Systems Engineer II | 2008 - 2010

  • Built network automation and monitoring for tens of thousands of servers across 10 global data centers
  • Reduced hardware requirements by 60% while processing 1M+ network metrics per second

University of Pennsylvania | Systems Programmer | 1999 - 2008

  • Managed hospital information systems and medical research infrastructure
  • Implemented secure clinical networks across 700-acre teaching hospital campus
  • Designed data center and firewall solutions for medical systems

Certifications

  • Red Hat Certified Engineer (RHCE)
  • CompTIA Network+
  • SANS GIAC Security Essentials
  • SANS Intrusion Detection
  • SANS Windows Security
  • SANS Linux Security
  • FEMA ICS-100 Incident Command System
  • Deep Learning Specialization (in progress) - DeepLearning.AI

Recognition

  • AWS Bar Raiser: Interview excellence and talent identification at Amazon
  • Bringer of Talent: Leadership in systems developer interview standards
  • Arctic Code Vault Contributor: Open source contributions preserved in GitHub's Arctic vault
  • Inc. Magazine Best Workplaces: 2019, 2020, 2021 (OJO Labs)
  • Inc. Magazine Southwest Fastest Growing: #1 2021, #16 2022, #32 2023 (OJO Labs)